Salesforce Service Console

Participation by key IT and service team staff. With a unified console agents can view all relevant customer information related to a customer case or customer support incident.

Tentang Salesforce Fungsi Serta Implementasinya Saasten

There are two different types of Apps in Salesforce.

Salesforce service console. The salesforce service console dashboard-like interface reduces clicking and scrolling so that you can quickly find update or create records. On clicking the link as per the default behavior of brwoser it opens up always in the new tab of the browser. Give your customers the service tools they need to get to the answers they want as quickly as possible.

For Both the Apps there are two different types of Navigation. The Service Cloud console respects all of the security and sharing settings in your Salesforce organization. Think of the console as.

Standard and Console The difference is that in a Standard Navigation only one record opens up in a Tab whereas in Console Navigation multiple records can be. Ad Free membership to the largest CRM networking group in the call center industry. The Salesforce Service Console is the centralized interface in the Salesforce Service Cloud an application devoted to customer service support and customer experience.

West Coast Consulting Group has deployed Salesforce Service Console at many Service Cloud customers who look for the efficiencies of a single CRM screen fo. The Service Console is a standard Salesforce Lightning console app that streamline the processes of service agents in order to meet all service needs. Service Cloud allows your business to have 247 customer service.

This is a great feature. Login to your Salesforce Customer Account. Whether youre working at home signing on to a virtual meeting or out in the field to visit a customer you can pull up information from the console to your smartphone tablet or laptop.

Before we showcase how to enable Service Console App Lets understand what Service Console is. Ad Free membership to the largest CRM networking group in the call center industry. My requirement is that if the user is already logged in to Salesforce Service Console then on clicking the link the case should get open in the same browser window but in different sub-tab within the Service Console.

This is used to record work completed on the Case along with times billable information etc. With a unified console agents can view all relevant customer information related to a customer case or customer support incident. Similarly what is a service console.

For example support agents can use multiple applications at once and keep the context of cases as priorities change. Whether chatting with an agent online or searching your FAQ todays customers expect to have access to customer service on their terms and that means providing them with a variety of tools and options for always-on customer support. What is lightning service console.

The Salesforce Service Console is the centralized interface in the Salesforce Service Cloud an application devoted to customer service support and customer experience. Service Cloud Console is a Salesforce applicationthat is designed for users in a fast-paced environment that need to find update and create records quickly. Salesforce Tower 415 Mission Street 3rd Floor San Francisco CA 94105 United States.

You are a manager or supervisor creating and configuring a Salesforce Console for Service Cloud to be used by your customer service reps. Service Cloud and case management currently in use. I have workflow emails that alert my users when they have a new case assignment.

However our deployment of the Cases module included a custom object for handling case logs. The console is where all of Salesforces service features come together. How can I make Salesforce URLs open in the Service Console.

Using a console  one can easily access data and features you use most. A service leaderexecutive sponsor is engaged and committed to the outcome. The Salesforce Service Console is the centralized interface in the Salesforce Service Cloud an application devoted to customer service support and customer experience.

Just like other Salesforce features and tools the console is available through the Salesforce mobile app so you can create edit and view your data in real time no matter where you are. Without getting into the rest of the VF code here is the basic version. With a unified console agents can view all relevant customer information related to a customer case or customer support incident.

With the help of this agents can speed up the activities like creating new contacts cases registering products and processing returns all without losing the context of the interaction or. Service Cloud Console - Interaction Log. The console is a unifying help desk experience for agents.

It gives your team a 360-degree view of each customer and where that customer is in your support process. The email contains links to the assignment record as well as the case record. Salesforce Customer Secure Login Page.

SCC introduces a tabbed environment in which users are able to look at different groupings of records in one screen via a Secondary and Primary tab. However clicking these link opens the record in Salesforce Classic not the Service Console. If I am not in the service console the title shows the case number at the top of the page but in the service console I dont know how to rename the tabs.

How To Get Youtube Red

Not all payments on YouTube Services and memberships are refundable. You begin by watching any videos you choose on YouTube or on the YouTube Gaming App.

How To Get Youtube Music And Youtube Premium For Free Youtube Vanced Ymusic Youtube

The next step will be to select.

How to get youtube red. First time subscribers to YouTube Premium dont need to pay before they hit play. Download the YouTube TV app in your devices app store by searching YouTube TV. YouTube Red is dead.

Before you submit your request learn about our refund policies to make sure that your purchase is eligible for a refund. Watch on TVs with streaming media players smart TVs and game consoles. YouTube Red Download is a simple process.

Red is dead Premium is the future. 1 Open the YouTube App and Go to Account Profile 2 Tap Get YouTube Premium 3 Tap TRY IT FREE and complete sign-up. This service appears to be the replacement for YouTube.

Its no surprise that picture-in-picture mode is exclusive to YouTube Red. The only downside is that the YouTube PiP implementation requires you to be a YouTube Red subscriber. Its available for Windows macOS Ubuntu and Android.

YouTube Red is 10 per month and currently only available in the US Australia New Zealand Korea and Mexico. Get more from YouTube Music with your member benefits. Then I recommend you cancel your membership at the same time you sign upwait what.

TODAYS TOIC -----How to get Red Custom Free fire -----So hello guys. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy Safety How YouTube works Test new features. You can sign up for a free one-month trial to try before you buy.

Learn more about paid content on YouTube. How to Get YouTube Premium Features for Free. But next week two new services will be released.

First sign up for YouTube Red here. YouTube Red benefits wont work on YouTube videos that you pay to view such as paid channels movie rentals and pay-per-view purchases. On May 17 2018 Google announced an overhaul and rebranding of YouTube Red as YouTube Premium.

The new service offers all of the same benefits as. If you dont have a Contact us option and want to request a refund for an unauthorized or unrecognized charge follow the steps in this article to get support. YouTube Premium and Music Premium.

To redeem your YouTube Premium trial. YouTube Red will have a big emphasis on music as well providing access to streaming service Google Play Music and a new app called YouTube Music which offers a Pandora-like personalized playlist. Long live YouTube Premium.

It used to be that YouTube Red was YouTubes official way of letting you close the app and keep listening but that service has shuffled off in favor of. Download and install 4K Video Downloader application. Then you click on the gray button Add to Offline this is found below the video player.

No need to pay for both. YouTube Premium is a subscription-based service it debuted as Music Key in 2014 and as with many Google services was eventually rebranded to YouTube Red before arriving at its current. Go to YouTubes Red.

Heres what those are. YouTube Red is 10 a month on its own as is Google Play Musicbut if you pay for Play Music you also get YouTube Red. You can redeem your offer regardless of where you pre-ordered your phone.

Free Month of YouTube Red. The first time you sign up for YouTube Premium you get 30 days.

System Restore Windows 10 From Boot

I can not figure out how to restore my computer to an earlier point with Windows 10. Get Opera with free VPN Ad Blocker and Battery Saver.

System Restore Windows 10 Tutorials

Get additional help in the Microsoft community.

System restore windows 10 from boot. When you are able to enter in your computer desktop screen. System Restore Windows 10 from Desktop Screen. A Windows 10 System Repair Disk or Boot Drive troubleshoots your PCs problems even when your OS doesnt open.

There are many ways to do that. Press Windows S. Ive researched ways in which to run a system restore before startup but I cant do anything at all.

Microsoft further advises that you can safely carry out a system restore on an affected PC by implementing the restore from the aforementioned Windows Recovery Environment. With the simple methods available in this article it becomes super-easy to create a Windows 10 Recovery Disk recover Windows 10 from crucial errors and restore your PC. To perform System Restore from boot in Windows 1087 you need to access Windows recovery options with a recovery drive or an installation disc.

Tap or click Open System Restore and then follow the instructions. When you see system restore in the result click on it. Before I just hit F8 I believe on Windows 7 or 8 but that no longer works which is driving me nuts.

If you dont have any or simply find the process cumbersome theres also an easier alternative in Part 4 to boot your computer and restore Windows to a normal state. This way you can successfully create Windows 10 System Repair Disk or Boot Drive. How to get rid of a Virus.

Enter Control Panel in the search box and tap or click Control Panel. Select the system drive under Protection Settings. Ad Upgrade your browser.

How To Restore Windows 10 8 7 Boot Loader. Once you see the Window RE screen you can follow a few prompts to boot the system into Windows Safe Mode. This will remove your personal files apps and drivers you installed and changes you made to settings.

To enable System Restore use these steps. However if the system fails to boot up into Windows it should display the Windows RE screen RE stands for Recovery. Go to Tools tab choose Recovery Environment tick.

To reinstall Windows 10 select Advanced Options Recover from a drive. If your PC is running either Windows 81 or Windows 10 the F8 key for booting into Safe Mode is disabled by default. In Windows 10 to be able to do a system restore from boot you need to get to the Advanced Boot Options screen.

Boot from a system repair disc CD or DVD Boot from a setup disc or USB memory stick with the Windows 10 installation. You can enable the Windows 10 recovery environment of AOMEI or create a bootable media to perform backuprestore from startup even when the computer fails to boot into Windows. Click on the Windows logo in the left bottom corner of your screen and search for system restore.

To restore from a system restore point select Advanced Options System Restore. Enable AOMEI recovery environment. Click the Update Security.

It will open the system restore window. Get Opera with free VPN Ad Blocker and Battery Saver. Open the Settings app you can use the WinI keyboard shortcut.

On Windows 10 the System Restore feature is not turned on by default and you must enable it manually using Control Panel. Type Create a restore point and press Enter. Ad Upgrade your browser.

This wont affect your personal files but it will remove recently installed apps drivers and updates that might be causing your PC problems. To restore your Windows 10 PC from a system image you created earlier. Boot from a USB memory stick with recovery tools.

Enter Recovery in the Control Panel search box and then tap or click Recovery. Read about restoring Windows 10 bootloader from a working or faulty system with the command promptRecovering bootloader after installation of Linux Ubuntu Windows Often the reason for the operating system to fail when loading is the damaged bootloader Windows 10. How to enable System Restore.

What Is Premium Pricing

Get Results from 6 Engines at Once. Premium pricing is a marketing strategy which is used by the companies under this strategy company sells the product at the substantially higher price in comparison to its competitors so as to target those customers who purchase products due to products high price.

Premium Pricing Examples Definition And Expert Insight Laptrinhx

4799 month when billed annually Sales Navigator Professional.

What is premium pricing. Premium pricing also referred to as image pricing or prestige pricing aims to display the quality and experience associated with a product in which a seller deems artificially high prices for a product or service. Premium pricing prestige pricing is the perfect fit for e-commerce vendors whod like to establish a high-end company with a stellar brand identity. For example an Armani jacket will cost you 300 and a similar coat can be bought from a local market at 50 60.

Premium Pricing is the practice of keeping high prices for the products compared to its competitors one in order to maintain exclusivity of the products. By keeping prices high sales volumes remain low. Premium pricing is a marketing tool to set higher prices for certain goods in the hope that the higher price will give the impression the good is of a higher quality.

Pricing is a major element of marketing any product and it is vitally important to set the right price. What is premiumprestige pricing. In some cases the product quality is not better but the seller has invested heavily in the marketing needed to give the impression of high quality.

This particular marketing metric is often of interest to firms with strong brand equity that are looking to charge a price above the marketplace and price premium is a metric that. What does LinkedIn Premium cost. Premium pricing is a pricing strategy in which a product or service is priced substantially above the price of competing substitute products or services.

The premium pricing strategy is often used in apparel footwear perfume and cosmetic industries. A price that is too high or too low for the target. 2999 month Premium Business.

Generally a perception of customer is that product will be exceptionally of high quality and thus is highly priced. How much is LinkedIn Premium. This strategy works best in the following circumstances.

A goods price is set at a higher price than competitors to give a perception of high quality. Get Results from 6 Engines at Once. 6499 month when billed annually.

The term suggests a high-status business that could generate far more revenue in the short term by lowering prices. Price premium refers to the brands price to the consumer relative to a key competitors price or relative to the average price charged in the marketplace. Frequently seen practiced with brands such as Gucci Apple etc premium pricing is used to encourage favorable perception.

What is Premium Pricing Strategy. Ad Search Insurance Premium For Car. A strategy where businesses price a product higher than the market average to strengthen perceived quality and establish a luxury brand image.

The purpose of pricing your product at a premium is to cultivate a sense in the market of your product being just that bit higher in quality than the rest. LinkedIn Premium is actually split into 4 different types. GroupsKey Terms.

Share on Facebook Share on Twitter Share on Linkedin Share on Google Share by email. Premium pricing is the practice of setting a high price to give the impression that a product must have unusually high quality. Freemium pricinga mix of the words free and premiumis a pricing strategy that businesses use if they want to offer customers free services in addition to paid options.

An amount added to an insurance policy with a low premium designed to cover higher-than-expected loss experiences. Premium pricing is a strategy that involves tactically pricing your companys product higher than your immediate competition. Premium pricing is the strategy of charging a high price in order to preserve the status of a brand business product or service.

Premium pricing may be applied to similar goods where there is a slight increase in quality. Well it varies based on the type of package you pick. There are three general characteristics.

Generally the free options are basic versions of the service and the paid options are upgraded or premium versions. The company is charging a high price because of the association of the name of the brand with it. Ad Search Insurance Premium For Car.

Docker Container Management

It runs as an isolated process in user space on the host operating system sharing the kernel and base filesystem with other containers. For managing the Docker Lifecycle we have some common commands which are explained below.

Introducing Docker Secrets Management Docker Blog

Docker container management.

Docker container management. A mix of docker-compose swarm overlay network and an excellent service discovery tool such as etcd or consul can be used for managing a cluster of Docker containers. Mirantis acquired Docker Incs Docker Enterprise business in 2019 including a commercial version of Docker Swarm and has continued to support and expand it. The container uses an image a replica of a specific operating environment.

Create and start containers. Docker Container Resource Management. Docker is the single most popular method of deploying containers on the planet with good reason.

A Docker container comprises just the application and its dependencies. Container images become containers at runtime and in the case of Docker containers - images become containers when they run on Docker Engine. To manage containers we can use a few basic docker-compose commands.

The following script is a convenience script provided by the Docker team. CPU RAM and IO Part 1 The first tutorial in this series starts with taking a look at some practical ways of managing and limiting the resources in your. Containers like Docker can be used with DevOps tools such as.

A Docker container image is a lightweight standalone executable package of software that includes everything needed to run an application. As apps get more complex it requires more skill and robustness to manage them. Its powerful flexible open source and can.

Docker containers add a new layer to the infrastructure and the mapping of containers to servers lets us see where exactly in our infrastructure each container is running. Containerization of apps with Docker is a fast-growing practice within the DevOps community. To run in background use parameter -d.

Build or rebuild services. Run a one-off command on a service. Code runtime system tools system libraries and settings.

An easy management paradigm is separation of concerns. To install Docker on your instance you need to run the following command. Many of these features require your kernel to support Linux capabilities.

Commands in Docker Container Lifecycle Management. Its highly recommended to always check what youre going to execute before executing it. Dockers swarm mode is another open source cluster management utility for containers.

It allows a developer to create a container a controlled environment to run a process. If you are new to the Docker concept then do check our introduction guide to know what is Docker how-to guide to install Docker. The containers have been run and logs printed on the console.

This is where the designer of a system creates logical layers that are separate but interdependent. It works with Kubernetes Docker Docker Swarm and Azure ACI and allows you to manage containers without needing to know platform-specific code. As with any other element of your cloud infrastructure containers need to be monitored and controlled.

Otherwise you literally have no idea whats running on your servers. Docker is an open platform for developers and system administrators to build ship and run distributed applications. Portainer is a UI that sits upon Docker to assist with container management.

In this article we will walk you through 6 basic Docker container commands which are useful in performing basic activities on Docker containers like run list stop view logs delete etc. Modern container monitoring tools must thus discover all running containers automatically in order to capture dynamic changes in the deployment and update the container to host mapping in real-time. We have to assure that the containers are up and running or destroyed if they are of no use anymore.

Portainer is a universal container management tool. This section provides details on when you should set such limits and the possible implications of setting them. In that list docker swarm fits into cluster management.

Docker is an open-source utility that eliminates repetitive tasks in software development. The Docker ecosystem consists of tools from development to production deployment frameworks. Managing the states of Docker container is called Docker Container Lifecycle Management.

Docker provides ways to control how much memory or CPU a container can use setting runtime configuration flags of the docker run command.

What Is A Good Employee Turnover Rate

Ad Search Employee Retention Program. Like many benchmarks good and poor turnover KPIs differ widely by industry role even geography.

Amazon Staff Turnover Analysis Issues Bohatala

A s mentioned earlier 10 is a good figure to aim for as an average employee turnover rate 90 is the average employee retention rate.

What is a good employee turnover rate. Employee turnover rate is usually given as a percentage representing the number of employees who leave a company during a given period of time versus the total number of employees in the workplace for that same time period. Annual turnover at about 20 with about two-thirds of that voluntary. Bureau of Statistics the average turnover rate in the US.

Voluntary turnover occurs when an employee decides to voluntarily leave a position whereas involuntary turnover occurs when an employee has been terminated from their role with a company. The employee turnover rate refers to the proportion of employees who leave a company during a certain time period. A recently released study by analyst firm Mercer pegged average US.

Is about 12 to 15 annually. Ad Search Employee Retention Program. Employee turnover the shortened form of employee turnover rate is a metric used to describe the number of employees who leave a business during a specific time period.

If your average turnover rate is around 15 or less then thats pretty healthy. Get Results from 6 Engines at Once. If 15 employees left the organization that year the turnover rate would be 20 percent 1575 02 02 x 100 20 percent.

If you do your due diligence in research for restaurants the consensus is generally that if you can maintain a consistent employee turnover rate between 25-55 youre an industry leader. This rate includes both voluntary and involuntary separation and excludes internal movements promotions and transfers and employees who are on furlough or leave of absence. Well discuss how to calculate turnover in the next section but before we do that lets take a moment to examine its two subcategories.

Turnover rate refers to the percentage of employees leaving a company within a certain period of time. What Is an Acceptable Turnover Rate. However some industries such as retail and hospitality have above the average turnover rates.

So if 10 employees leave and there were 100 total youd have a 10 percent turnover rate. What Is a Good Employee Turnover Rate. Compared to 749 that is pretty good but it is still a high rate to cope with when running a busy restaurant.

According to LinkedIn an average annual worldwide employee turnover rate is 109. Employee turnover can be an opportunity to find new talent stay competitive and keep on top of costs. So if an organization has 50 employees at the beginning of the year and ends the year with 100 employees the average number of employees for the year would be 75 50100150 150275.

According to the US. Get Results from 6 Engines at Once. To calculate employee turnover divide the number of employees who left during a time period by the total number at the company and multiply the result by 100.

What is Employee Turnover Rate. With that said the 10 who are leaving should be a majority of low performers ideally low performers who are able to.

Technology Change Management

Companies use this automation as a method of improving productivity and profits. IT Technical Change Management systems and procedures are implemented to ensure that WashU IT policies and approvals are met before system changes.

Change Management People Process Technology Precise Process Consulting

New non-functional and functional requirements can appear unexpectedly while.

Technology change management. Change management provides a structured approach to handling changes so that organizations and projects can not only adapt but also control the process to promote smooth transitions and successful outcomes. Why Change Management Is Vital To Technology Initiatives Companies often use change management methods when projects are complex and have a significant impact on the company and a large number of people and also when buy-in and user adoption are key to overall project success according to Proscis best practices report. Best Practices for Technology Change Management.

It ensures that the negative effects of changes to IT systems are minimized by making available a standardized process to govern the Information Technology system in the company. It requires leadership dedication involvement of employees at all levels and constant communication. Technology change management is the process of planning for an IT investment.

Theyre aware change is a process and recognize that being in control of that change can help maximize the value of their technology while helping teams work in a consistent unified way that improves productivity. In the Agile development world change is constant. Information technology is typically an expensive undertaking that requires careful planning and analysis.

Technology Change Management Master concepts like internal and external services stakeholder groups strategy management and service portfolio management. TCM is a process of identifying selecting and evaluating new technologies such as tools methods and processes to incorporate the most effective technology in a software system. To incorporate new technology into business activities Technology Change Management TCM is used.

New and better technology enters the market. The key controls in place to manage the risk of change how firms track categorise and record changes across their estate the length of time governance arrangements have been in place firms change budgets and the key drivers of change within the industry. Technology change management is the process of planning for an IT investment.

A change management plan. Organizational change management is a leadership induced process that involves transformational organizational change that leadership controls and sustains. Effective technology change management ensures that changes to a system or product are introduced in a properly controlled and coordinated manner.

Customers change their minds. The competitive landscape shifts. To support their transformation initiatives many IT teams and business leaders are turning to technology change management.

Heres how to practice effective change management in software development projects every time any time. This course is part of a series covering the ITIL Foundation Certificate in IT Service Management. In other words the focus was on the process of implementing the technology and then on the influence this.

Previously change management for technology used to be applied at the last stage. IT Technical Change Management also known as change management in the ITIL framework is the process responsible for controlling the lifecycle of all changes with minimum disruption to IT services.